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Operations · Strategy · Leadership

Nyma
Uddin Priya

Manager, Operations  ·  Dhaka, Bangladesh

✉ nymapriya@gmail.com ✆ +880 1311 204 803 linkedin.com/in/nymapriya
Nyma Uddin Priya
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About
"Operations strategist with a technical edge."

Experienced and dedicated Operations Manager with over six years of progressive growth — from Analyst to Manager — across property preservation and IT business operations. Proven track record in managing work orders, coordinating with contractors and vendors, and driving data-backed process improvements that reduce costs and elevate client satisfaction.

A committed team leader with deep understanding of compliance, workflow optimization, and operational best practices, combined with a solid technical foundation in computer science.

Career

Work Experience

Jan 2025 — Present
Techminds Ltd.
Dhaka, Bangladesh
Manager, Operations
  • Manage and analyze operational projects, ensuring all work orders and deliverables are processed in a timely and accurate manner.
  • Conduct data analysis to identify trends, opportunities for improvement, and potential risks across ongoing projects.
  • Provide business insights and recommendations to improve project management, reduce costs, and increase client satisfaction.
  • Coordinate with contractors, vendors, and service partners to complete assigned tasks in line with company standards and timelines.
  • Design and implement process improvement plans to streamline workflows, enhance communication channels, and reduce operational errors.
Sep 2019 — Dec 2024
XZONE IT Park Pvt. Ltd.
Dhaka, Bangladesh
Manager, Operations
  • Managed and analyzed property preservation projects, ensuring all work orders were processed in a timely and accurate manner.
  • Conducted data analysis to identify trends, opportunities for improvement, and potential risks.
  • Coordinated with contractors, vendors, and local authorities to complete repair and maintenance tasks.
  • Developed and maintained strong relationships with clients, vendors, and local authorities to ensure compliance with regulations and policies.
  • Designed and implemented project plans to streamline work order processing, improve communication channels, and reduce errors.
Jan 2019 — Aug 2019
Helix IT Solution Ltd.
Dhaka, Bangladesh
Business Analyst
  • Led in-depth analysis of business performance versus strategic goals, producing actionable reports for executive decision-making.
  • Improved overall organizational performance by assessing billing workflows, CRM, and productivity metrics.
  • Represented the company in client-facing engagements, maintaining a professional and positive brand image.
  • Collaborated with development teams to document business requirements and validate technical solutions.
Jan 2018 — Apr 2018
The SoftKing
Dhaka, Bangladesh
Intern Software Programmer
  • Collaborated in creating strategic initiatives to design, code, and test software solutions.
  • Solved complex problems leveraging Cloud, Mobile, and Web Technologies.
  • Gained hands-on experience using and developing RESTful APIs.
Capabilities

Skills & Expertise

Core Competencies
Strategic Planning Operations Management Project Management Business Analysis Data Analysis Leadership Client Relationship Mgmt Problem Solving Critical Thinking Decision Making Marketing Strategy Time Management
Technical Skills
Microsoft Office Suite Advanced Excel Android Development Cloud & Web Tech API Development Amazon FBA
Academic

Education

B.Sc. Computer Science & Engineering
International University of Business Agriculture and Technology (IUBAT), Dhaka
2013 – 20183.08
Higher Secondary Certificate (HSC)
Brahmanbaria Govt. College, Brahmanbaria
2010 – 20124.70
Secondary School Certificate (SSC)
Sabera Sobhan Govt. Girls High School, Brahmanbaria
2008 – 20105.00
Learning

Certifications & Training

Amazon FBA
UdemyJan – Feb 2021
Microsoft Excel Advanced Training
CourseraAug – Sep 2020
Mobile Application Development — Android
LICT / BCC Government Project, DhakaMay – Aug 2015
Get In Touch

Let's Connect

nymapriya@gmail.com

+880 1311 204 803

📍 Bashundhara R/A, Dhaka-1229, Bangladesh

linkedin.com/in/nymapriya